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Providing infrastructure services to both public and private sector organisations and specialist managed services in the education, government and utilities sectors. We developed a model of managed services that offers a lot of possibilities to the system and network management.
Our managed services are underpinned by our ITIL Service Desk which support organisation's IT infrastructure 24/7 and offers much more than resolution of IT issues.
Using ITIL best practice service management tools, we ensure it delivers strategic outcomes, not only addressing the technology issues but the business' performance as a whole, maximising the return on investment.
In our Managed Service Center we monitor the IT infrastructure 24/7. This is a modular and flexible service that integrates different customer’s business units such as providers, land or mobile operators, maintenance units, etc.
Monitoring, operating and administrating 24/7
Remote incidents solutions
Integrated security
Network use optimization
Web Control Panel with real time availability, managed services alerts, SLAs |